Service Excellence

Service Excellence Standard - Professional Development StrategiesAt Professional Development Strategies, world class customer service and timely communication are paramount — nothing is more important to us than a happy client!

We handle every training engagement with personal attention to detail and, unlike other career services firms, the backbone of our efforts is the Professional Development Strategies – Service Delivery Standard which involves:

  • Promptly responding to inquiries (phone calls, and e-mails) with detailed, thought provoking responses, process roadmaps, engagement work schedules, and implementation strategies.
  • Providing obvious real value in service pricing estimates.
  • Meeting engagement deadlines as agreed — we always keep our commitments.
  • Providing innovative and informative client services, outlining recommendations for personal and professional improvements.
  • Providing references who can validate our extensive industry knowledge, significant professional expertise, and outstanding qualifications to successfully train employees from the public and private sector.
  • Developing high quality business information and Professional Development Strategies that most professionals fail to discover.
  • Evaluating all potential conflicts of interest and scheduling challenges before accepting new engagements.
  • Maintaining the highest standard of ethical conduct — we enjoy long-term relationships.

“At Professional Development Strategies, we value the opportunity to work with you and the trust you’ve placed in choosing our service solutions. Our professional delivery service standard is designed to always ensure an excellent service experience!”

When nothing but the best career services platform and outstanding customer service will do… E-mail us for more information!